Searches for beekeeping jumped a year before searches for honey packaging. If you know what your customers will search for next, you can be ready first, and stop paying for clicks you don't need.
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Google Ads expert, Melbourne
If you’re going to hand someone your Google Ads budget, you should know who they are. My name is Alan Mitchell, and Google search ads have been my one job for 20 years, first in London and now in Melbourne.
When you work with me, you get every one of those years on your account. You won’t be handed to a junior, and you won’t have to explain your business twice, since the person you talk to is the person who does the work. You’ll always know where your money goes, and you’ll hear the bad news as well as the good.
In London, I worked on Google Ads for some of the world’s biggest brands, including Skype, Toys R Us and Alfa Romeo. Since then, I've managed over $80m of Google Ads spend, and today I work with small and medium businesses across Australia, from sole traders to firms of a couple of hundred people.
You’re the person I speak with, decisions take days rather than months, and more of your money goes into actual work instead of meetings about the work.
If you want an expert who’ll treat every dollar of your budget as carefully as you would, you’re in the right place.
No juniors
1. If you pay for an expert, you should get one.Every part of your account is built and run by the person you talk to. Nobody practises on your budget, and nobody new takes over halfway through. Every change is made by the same expert with 20 years experience.
Questions first
2. You can’t fix what you don’t understand.Before anything changes, you’ll be asked how your business really works: what you sell, who buys it and why they choose you over the business next door. One of my partners says that nobody asks questions like Alan does.
Clear reports
3. You should see exactly where your money goes.Each month you get a detailed report in plain English: where your money went, what it brought back, and what’s the overall trend. If anything raises a question, you can pick up the phone and ask the person who knows your business and campaigns inside-out.
Straight talk
4. You should always know what I think, and why.You’ll get new ideas, honest feedback and plain advice, even when it’s not what you expected to hear. If I spot something that could help your business, you’ll hear about it, and you’ll always know your campaigns are in good hands.
A BA (Hons) in Business Economics from the University of Sheffield, covering data analysis, marketing psychology and consumer behaviour.
Google Ads for brands such as Skype, Toys R Us and Alfa Romeo at a London search agency, plus a name for fixing any account. Colleagues started calling me the Mitchellator, and it stuck.
After a few years in London, the move to Australia, first to Brisbane and the Gold Coast, then on to Melbourne, which has been home ever since.
Consulting to McCann Worldgroup, running Google Ads for some of Australia’s largest brands.
Calculate Marketing starts, with the tagline “Logical PPC”. It still sums up how your account is run: every change starts with the numbers.
Winner of Google’s Engage All-Stars competition for Australia and New Zealand, with an invitation to Google’s head office in California.
Ogilvy Consulting’s masterclass in behavioural economics, for writing ads that your customers want to act on.
Learning Python and C++ to build my own analytics tools, so your account gets the detail Google doesn’t show you.
A Google Partner working with small and medium businesses across Australia, perhaps including yours. When the laptop’s closed, you’ll find me playing soccer or spending time with my family.
A degree in Business Economics, and tools I’ve built myself that sort through every search you’ve paid for, so your budget follows the searches that bring you sales.
Twenty years of asking why people really buy, plus Ogilvy’s masterclass in behavioural economics, so your ads speak to what your customers want.
The IPA, the UK advertising industry’s professional body, has a name for people who think both ways: diagonal thinkers. When I took its test in 2009, I came out as one. For you, that means an account built on what the data shows and on what makes your customers say yes, so less of your budget goes on clicks that were never going to buy.
Business Economics
Google Partner
Engage All-Stars 2013
Diagonal Thinker (IPA)
Searches for beekeeping jumped a year before searches for honey packaging. If you know what your customers will search for next, you can be ready first, and stop paying for clicks you don't need.
Who does smart bidding really work for? See how Google uses your bids and sales data to slowly raise your click costs over time, and three ways to take back control and keep more of your profit.
Sole traders and small teams
You sell, you do the work and you keep the books, so your Google Ads get whatever time is left at the end of the day. That’s when money slips away: a setting you didn’t know was on, or a search you’d never pay for if you saw it. Hand it over, and you get your evenings back, while you still know what every dollar does.
Growing businesses on a budget
You want more customers, but you can’t afford to waste money finding them. For your growing business, budget goes on searches most likely to bring you sales. Then as each search proves itself, you can expand your reach, only paying for growth you can see.
Established businesses, 10–200 people
You might have a marketing manager, an agency, or both, and still not sure who’s working on your Google Ads. With me, you talk to the person doing the work, so nothing gets lost along the way. Your fee pays for time and focus on your account instead of meetings about it.
Multiple locations, complex needs
Google’s settings assume your business is simple. It isn’t, so each of your locations, brands or services gets its own ads and its own budget, built around how you really work. You can see numbers for each part of your business, and as you grow, your account grows with you.
Your patients search by problem, treatment and suburb, often all at once. Match your ads to all three, and you’ll spend less on clicks from people who were never going to book with you.
Learn moreYour customers often search, click, read reviews and compare different options many times before they decide. Once you know which clicks lead to bookings, you can spend less on the ones that don’t.
Learn morePeople often choose by gut feel and emotion, so the words in your ads are important. If your ads speak to your customers, the right people click and convert, and you spend less on the ones who’d never buy.
Learn moreYour buyers can take weeks or months to decide, so a click today might not convert until next year. Follow each lead through your pipeline, and you’ll know which searches to keep and which to cut.
Learn moreYour margins are often thin, so every wasted click comes off your profit. Find the searches that bring you profit, cut the rest, and you’ll spend less on each sale.
Learn moreComplex sales often go through an engineer, a buyer and a boss before anyone signs off. Speak to each of them, and you’ll spend less on clicks from people who can’t help then say yes.
Learn moreIf what you sell is hard to see or touch, people find it hard to know what you do. Say clearly what you do, who it’s for, and how you help, and you’ll spend less on confused clicks from the wrong people.
Learn moreClicks in your industry cost a lot, so a few wasted ones can soon add up. If you cut the searches that never turn into customers, you’ll spend less and keep the ones that do.
Learn moreYour students can take months to decide, and most early searches won’t lead to an enrolment. If your budget follows as they close in on choosing, you’ll spend less on people only looking.
Learn moreYour buyers might be builders, tradies, architects, or homeowners, and each of them searches differently. If your ads speak to the ones who buy from you, you’ll spend less on wasted clicks, get better enquiries, and make more sales.
Learn morePeople looking for things to do have plenty of choice, and often decide on the spot. If your ads give them a clear reason to pick you, you’ll spend less on clicks from people still making up their minds.
Learn moreYour customers want someone trusted, nearby, and soon. If your ads show with the right messaging in the right suburbs at the right time, you’ll spend less on wasted clicks and convert more sales.
Learn more















































When Alan worked for me in London, we called him the Mitchellator. Give him any account and he’ll find the waste, fix the structure and get more out of every click. We even had a name for it: “Mitchell optimisation”. If you want someone who cares about your results as much as you do, Alan’s your man.
Tom Jones
Founder, Leomayn · leomayn.com
Alan has helped us take control of our Google Ads activity. We are covering all key bases with targeted campaigns, ads are showing to improve ROI with our cost-per-click now lower than ever, and we are also able to quickly tailor our ads to suit what’s happening in the business. He is also a great resource for keeping abreast of the latest in search. Very happy to recommend his services to anyone outside our industry.
David Hannay
Marketing Manager, Reid Cycles · reidcycles.com.au
Ask for your free Google Ads check. You’ll get an expert’s eyes on your account (mine, not a junior’s), and you’ll see, in plain English, where your money goes and where you could spend less. You’ll hear back within 3 working days.
Or get in touch whichever way suits you
If the check shows your account is in good shape, I’ll tell you so. You’ll still walk away with some great insights and know your money is well spent.